Verizon outage is 'resolved' — latest updates and ... - Tom's Guide
After half a day of no service, Verizon seems to be back on its feed
www.tomsguide.comHere are the latest verified updates on Verizon outages:
- A major nationwide outage occurred in mid-January 2026, affecting wireless voice and data for hundreds of thousands of customers. Verizon reported the issue was resolved by the evening, and customers were advised to restart devices if issues persisted.[4][5]
- Verizon attributed the root cause to a software issue and apologized for the disruption, offering credits to affected customers and promising to "make it right."[2][7]
- Coverage from multiple outlets noted that service reliability resumed after several hours, with some reports indicating ongoing credits and post-outage reviews.[1][3][6]
What this means for you in Los Angeles:
- If you experienced SMS, voice, or data outages around Jan 14, 2026, normal service should be restored now, but a device restart can help if you still see SOS mode or no connectivity.[7][4]
- Verizon has publicly committed to compensating affected customers with account credits; if you were impacted, check the My Verizon app for credits and outage notices.[1][7]
If you want, I can pull the most current status for your address or walk you through checking outage alerts in your account.