Bill O'Hara, Vice President and General Manager at Mercedes-Benz of Hoffman Estates, a Zeigler Auto Group dealership, bringing decades of automotive leadership to Hoffman Estates.
For those seeking exceptional leadership at Mercedes-benz Of Hoffman Estates, look no further than Bill O’Hara, the Vice President and General Manager of Operations. A true veteran of the automotive industry, Bill brings a wealth of experience and a proven track record of success to this premier Mercedes-Benz dealership. His journey, marked by dedication and a deep understanding of customer service, makes him an invaluable asset to both the Mercedes-Benz of Hoffman Estates team and the wider Zeigler Auto Group.
Bill’s automotive career began from the ground up, starting as a part-time porter in 1977 while still in high school. This early experience provided him with foundational knowledge and instilled in him the importance of every role within a dealership. As he progressed through sales and management positions, Bill honed his skills, particularly in customer relations, recognizing it as the cornerstone of any thriving automotive business. This dedication culminated in a remarkable achievement in 1999 when his own dealership achieved 2,000 unit sales of new and used vehicles in a single year, a testament to his effective leadership and customer-centric approach.
Before taking the helm at Mercedes-Benz of Hoffman Estates in January 2020, Bill’s career trajectory within the Zeigler Auto Group was already impressive. Joining Zeigler in 2013, he was initially appointed as General Manager of BMW of Orland Park. His responsibilities expanded significantly in 2015 when Zeigler Auto Group acquired MINI of Orland Park, Zeigler Nissan of Orland Park, and INFINITI of Orland Park. Bill was subsequently promoted to Vice President and General Manager of Operations in Orland Park, overseeing all locations in the region until December 2019. This extensive experience managing multiple dealerships and brands within the Zeigler network prepared him perfectly for his current role at Mercedes-Benz of Hoffman Estates.
One of the key aspects that Bill appreciates about Zeigler Auto Group, and aims to cultivate further at Mercedes-Benz of Hoffman Estates, is the strong “promote-from-within” culture. He witnessed this firsthand at the Orland Park locations and is committed to fostering the same environment at Hoffman Estates and Schaumburg. Bill emphasizes the unique family-owned and operated nature of Zeigler, praising CEO Aaron Zeigler’s vision and the positive team culture he has instilled. This culture is designed to inspire employees, encouraging them to be enthusiastic about their work and providing opportunities for internal advancement. For Bill, seeing employees grow within the company and achieve their personal goals is a significant source of satisfaction. This commitment to employee development translates directly to enhanced customer service and a more knowledgeable and dedicated team at Mercedes-Benz of Hoffman Estates.
Outside of his professional life at Mercedes-Benz of Hoffman Estates, Bill resides in Orland Park, IL, with his wife Wanda. They have been married for 32 years and have three adult children. A Michigan native, Bill enjoys spending quality time with his family, including his young grandson. His personal interests include golfing, boating, and a 25-year tradition of professional snowmobile drag racing with his son.
In conclusion, Bill O’Hara’s leadership at Mercedes-Benz of Hoffman Estates is characterized by decades of automotive experience, a deep-seated commitment to customer satisfaction, and a passion for fostering employee growth. His vision and expertise are driving Mercedes-Benz of Hoffman Estates to new heights, making it the premier destination for Mercedes-Benz vehicles and service in the Hoffman Estates area. Under Bill’s guidance, customers can expect exceptional service and a team dedicated to exceeding expectations at Mercedes-Benz of Hoffman Estates.
