The Mercedes-benz Metris van, known for its versatility and European design, often sparks questions about its long-term reliability, especially when racking up significant mileage. One user on a popular van forum shared their extensive experience with a Metris used for commercial purposes, pushing it to an impressive 400,000 miles. This real-world account provides valuable insights into what potential owners might expect in terms of maintenance and common issues.
Initially, dealership service covered the Metris under warranty, but as mileage accumulated rapidly – between 140,000 to 160,000 miles per year – warranty coverage quickly became a thing of the past. While detailed cost tracking was managed by an accountant, the owner openly stated they wouldn’t opt for another Metris for commercial applications based on their experience. However, they also acknowledged that personal driving habits and vehicle care could significantly influence maintenance costs, suggesting perhaps less intensive use might yield different results.
Profile picture from Metris forum
Delving into specific repairs, the user listed a substantial number of replaced components, highlighting both potential weak points in the Metris design and concerning experiences with repair shops. Among the notable parts requiring replacement were:
- Gauge cluster (instrument panel)
- Turbocharger
- Transmission
- Transmission “plate” (likely valve body or conductor plate)
- Fuel tank sending unit
- Alternator
- Passenger side sliding door motor/electronics/lock assembly
- Rear wiper motor assembly
- Multiple sets of brakes and tires
- Fuel pump
- Fuel injectors
- Ignition coils
This list represents a significant investment in maintenance over 400,000 miles, painting a picture of potentially higher running costs than some might anticipate.
Adding to the frustration, the owner reported issues with mechanic competency. Instances of “parts swapping” – replacing components without proper diagnosis – were described, leading to unnecessary expenses. One example involved a door repair where a regulator was replaced after parts swapping, while another incident involved turbo parts being swapped when the actual issue was fuel injectors. This underscores the importance of finding qualified and trustworthy Mercedes-Benz technicians, especially for specialized vehicles like the Metris.
Currently, with 400,000 miles on the clock, the Metris reportedly needs a new turbocharger, catalytic converter, and potentially a transmission or transmission “plate,” along with a suspension overhaul. This ongoing maintenance further emphasizes the long-term commitment required to keep a high-mileage Metris on the road.
In conclusion, this firsthand account offers a candid look at the realities of owning a high-mileage Mercedes-Benz Metris used for commercial purposes. While achieving 400,000 miles is a testament to the van’s durability to some extent, the extensive list of repairs and challenges with finding competent mechanics suggest potential buyers should carefully consider these factors, particularly for demanding applications. For personal use or less intensive commercial needs, diligent maintenance and careful driving habits might lead to a more favorable ownership experience.
