Experiencing a noticeable jolt when your 2016 Mercedes-Benz CLA 250 downshifts from second to first gear? You’re not alone. Many owners of this model year have reported a similar issue, describing it as a sudden “hop” or “nudge” when coming to a stop. This problem typically occurs when the car is shifting gears at low speeds, such as approaching a red light, stop sign, or in stop-and-go traffic.
The sensation is often likened to being lightly bumped from behind, and it can be disconcerting, especially in a luxury vehicle like a Mercedes-Benz. Drivers have noted this harsh downshift in both Comfort and Sport driving modes, regardless of whether the auto start/stop function is engaged. Adding to the concern, some drivers also report feeling a jolt in the brake pedal during these downshifts, further highlighting the transmission’s rough behavior during deceleration.
Despite being under warranty, owners who have brought this issue to Mercedes-Benz dealerships often face dismissive responses. Service departments sometimes claim that this behavior is “normal” for the CLA 250 and consistent with how the car is “meant to drive.” Even after software resets or diagnostic checks, the problem may persist, or in some cases, even worsen. Complaints escalated to Mercedes-Benz Canada have reportedly resulted in data analysis confirming the transmission is functioning within “normal” parameters, leaving owners feeling frustrated and unheard.
This transmission issue can significantly detract from the driving experience, making the otherwise smooth and refined 2016 Mercedes-Benz CLA 250 feel less sophisticated than expected. For those considering purchasing this model or currently experiencing these symptoms, understanding that this is a reported issue within the CLA 250 community is crucial. Further investigation and potential mechanical diagnosis beyond software resets might be necessary to address this concern effectively.
